SHIPPINGS

EUROPEAN UNION

Delivery within 4 WORKING DAYS.

FREE shipping on orders over € 85,00
€10,00 for shipping on orders under € 85,00

In case of total return of the order, the €10,00  will be returned with the refund of the article(s).

EXCHANGES

Can I exchange my products?
No, we do not offer product exchanges, you can only make a return and place a new order.

RETURNS

You can return any product you don’t like within 14 days from the date of receipt.
Remember: return shipping costs are at your charge.

How to make a return?

1 Send us an email at info@eroke.it

– indicate the article you want to return and specify why.
– wait for our approval.
Without approval we will not refund you.

2 Return the article

– use your own carrier and send the item to the address we will give you.

Remember that returns will only be accepted if they comply with the following requirements:

– garments that have not been washed or used in any way.
– garments that are in the exact condition as when purchased, with the original label attached.

If a returned article does not comply with these requirements, we will not refund you.

*Don’t forget to put inside the package a copy of your order or write something which can help us
identify it.